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We're serious about taking your feedback on board and your experiences are very important as they help us to provide a better service in the future for one and all.

Our feedback is pulled together by Feefo, the independent business review experts. So whether you had a great experience or we let you down, your opinions are publicly displayed and used to calculate our customer service score which is based on the total % of positive reviews we receive.

In 2018 we were delighted to be awarded a Gold Trusted Merchant status by Feefo for consistently scoring a customer satisfaction score of 95% or higher.

What are people saying about MagicBreaks?

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: have been using them for years quick and easy polite and friendly, Anna so good Read more

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: Good service throughout booking Read more
Support team reply: Thank you for your review. It is great to hear that our team provided you with a great service and we wish you a magical holiday to Disneyland Paris.

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: Helped with giving me ideas to save money not just trying to get me in a more expensive hotel Read more
Support team reply: Thank you for your positive feedback. We are happy to hear that our team were helpful and gave you lots of advice about how to make the most out of your trip and how to save money. We hope you have a magical time at Disneyland Paris.

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: Brilliant the lady was really nice and very helpful x Read more
Support team reply: Thank you for your 5* review. We are pleased to hear that a member of our team provided you with a great service and was very helpful. We hope that your holiday to Disneyland Paris is magical.

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: Jason was very helpful...and very patient. Thanks. Read more
Support team reply: Thank you for taking the time to leave a review. It is great to hear that Jason was so helpful and we hope that your trip to Disneyland Paris is magical.

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Magic Breaks by World Travellers is an Accredited Body Member of The Freedom Travel Group Ltd, ATOL 6042.

The Freedom Travel Group Ltd is part of the Thomas Cook Group.

Your Financial Protection
Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate


 

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