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We're serious about taking your feedback on board and your experiences are very important as they help us to provide a better service in the future for one and all.

Our feedback is pulled together by Feefo, the independent business review experts. So whether you had a great experience or we let you down, your opinions are publicly displayed and used to calculate our customer service score which is based on the total % of positive reviews we receive.

In 2017 we were delighted to be awarded a Gold Trusted Merchant status by Feefo for consistently scoring a customer satisfaction score of 95% or higher.

What are people saying about MagicBreaks?

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: Your online and telephone booking service is extremely good! Very helpful and polite staff. Read more
Support team reply: Thank you for your 5* review. We are so happy to hear that you had a positive experience both online and using our telephone service. We hope your trip to Disneyland Paris is magical.


Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: Pheobie was amazing very polite and helpfull !! Read more
Support team reply: Thank you for taking the time to leave a review. We are thrilled that Phoebe provided you with a great service and was helpful whilst creating your booking. We hope you have a magical holiday.


Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: Helpful and efficent Read more
Support team reply: Thank you for your review. We hope you have a magical holiday to Disneyland Paris.


Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: Very responsive, even at the weekend. Clear messages and quick to fix minor error on booking form. Thank you Ann Freestone. Read more
Support team reply: Thank you for your positive feedback. We are glad to hear that Ann has been very responsive and quickly resolved any issues you may have had. We hope you have a magical trip to Disneyland Paris.


Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: Very efficient service. Read more
Support team reply: Thank you for your 5* review. We hope you have a magical time at Disneyland Paris.


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Magic Breaks by World Travellers is an Accredited Body Member of The Freedom Travel Group Ltd, ATOL 6042.

The Freedom Travel Group Ltd is part of the Thomas Cook Group.

 

Your Financial Protection
Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate


 

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